Privacy Policy

1. Information We Collect

We collect personal information you provide directly to us when you make a purchase, create an account, or contact us. This includes your name, email address, shipping/billing address, and payment details. We also automatically collect basic browsing data (such as IP addresses and cookies) to improve our website.

2. How We Use Your Information

We use your data to:

• Process and fulfil your clothing orders.
• Communicate with you about order updates, returns, and customer service.
• Send marketing emails (only if you have opted in).
• Improve our website functionality and user experience.

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third-party service providers necessary to run our business, such as payment processors (e.g., PayFast) and shipping couriers. These providers are bound by strict data protection agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information during checkout and data storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our site uses cookies to remember your cart items and analyse website traffic. You can disable cookies in your browser settings, but this may affect how the website functions.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. You may also unsubscribe from marketing communications by clicking the link in our emails. We are committed to POPIA compliance.

7. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

8. Contact Us

For any questions regarding your privacy or data, please contact us at info@bedoonessm.co.za.